Privacy Policy

Information We Collect

Information you provide to us. We collect information you voluntarily provide when you request a freight quote, apply to drive with us, contact us, or otherwise communicate with us, including:

• Contact information, such as your first and last name, company name, mobile or other phone number, and email address.
• Shipment information, such as origin, destination, commodity, dimensions, weight, and volume of freight.
• Driver and employment-related information, such as years of driving experience, open deck and oversize experience, English language level, and whether you are an owner-operator or company driver.
• Any other information you choose to include in your messages or communications with us.

Information collected automatically. When you visit our Website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, referring URL, pages viewed, and the dates and times of your visits. This information may be collected through cookies, server logs, and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, arrange, and manage transportation and logistics services.
• Respond to quote requests, inquiries, and customer service requests.
• Communicate with you about load updates, scheduling, dispatch, and other service-related matters.
• Review and process driver and employment applications and related communications.
• Send SMS/text messages to individuals who have provided consent, as described in the SMS Messaging Privacy section below.
• Operate, maintain, secure, and improve our Website and services.
• Detect, prevent, and address fraud, security incidents, and other harmful activity.
• Comply with applicable laws, regulations, and legal processes, including transportation and safety requirements.

SMS Messaging Privacy

GMAX Logistics Inc. may collect your mobile phone number when you voluntarily provide it to us and consent to receive SMS communications.

We may use your mobile phone number to communicate with you regarding transportation services, load updates, scheduling, customer service, employment-related communications, and other business-related matters for which you have provided consent.

SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that assist us in delivering SMS communications solely as necessary to provide those communications.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS communications at any time. After opting out, you will receive a confirmation that you have been unsubscribed and no further SMS messages will be sent. Reply HELP for assistance.

For more information about our SMS messaging program, please review our Terms & Conditions.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service providers. With vendors that perform services on our behalf, such as website hosting, IT, communications (including SMS delivery), and business operations providers, who may use the information only as necessary to provide those services to us.
• Transportation services. With shippers, receivers, brokers, or other parties involved in a shipment, only to the extent necessary to arrange, perform, and complete the transportation services you requested.
• Legal and safety purposes. When required by law, regulation, subpoena, court order, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of GMAX Logistics, our drivers, customers, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this Privacy Policy.
• With your consent. For any other purpose disclosed to you at the time we collect the information or with your permission.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, other than service providers that assist us in delivering SMS communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to keep the Website functioning properly, remember your preferences, and understand how visitors use the Website. You can set your browser to refuse or delete cookies; however, some parts of the Website may not function properly without them.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transportation records, resolving disputes, and complying with legal, tax, and regulatory obligations. When information is no longer needed, we delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

• SMS messages. Reply STOP to any text message to opt out at any time, or reply HELP for assistance.
• Email communications. Follow the unsubscribe instructions in the email or contact us directly.
• Access, correction, and deletion. You may request to access, correct, or delete the personal information we hold about you by contacting us using the information below. We may need to verify your identity before fulfilling your request.

Depending on where you live, you may have additional rights under applicable state privacy laws. We will respond to verified requests as required by applicable law.

Children’s Privacy

Our Website and services are intended for businesses and adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our Website may contain links to third-party websites or services, such as social media platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of our Website or services after any changes means you acknowledge the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our SMS messaging program, or our privacy practices, please contact: